77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of customer reviews remain without a response. That's too bad, since those companies are losing customers that way.

Source: Review Trackers

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our purchasing preferences.

According to social media reviews statistics, Facebook affects more than half of users' purchase choices.

Facebook reviews statistics expose that four out of 5 users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

If They Were Asked, 77% Of Clients Would Probably Give A Review

More than a 35% would leave a review to advise others about their client experience and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other people with their choice making process.

Source: Podium

89% Of Clients Browse A Companies Replies To Reviews

Not only do many clients read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Statistics reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

60 Percent Of Customers Check Out Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.

Reviews and score stats reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats suggest a business's reputation does not affect just the clients. Potential employees likewise take a look at ratings and take a look at reviews.

Source: Deloitte

73% Of Consumers Think Written Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the stats appear more genuine which is what the would-be consumers are looking for. Almost a 3rd of consumers say written reviews are the only feature that makes them believe the sites' reviews are useful and relevant.

Source: Fan and Fuel

49% Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of customers, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

70% Of Consumers Choose To Discover A Business By Means Of Posts And Reviews, Rather Than Ads

Advertisements are all well and good, however it's worth attempting a different approach too. Reviews are without a doubt the best method to discover the truth about a service or product.

Source: Statuslabs

67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

Reviews have a massive effect on their decision when customers have to select a solution provider.

Source: DemandGenReport

52% Of Consumers Rely On A Product More If It Has Negative Reviews Too

We already touched upon the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. People anticipate to see some unfavorable reviews.

Source: Capterra

A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat customers well generally succeed, review sites help make sure of that.

Source: Statuslabs