The Majority Of Popular Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star rankings. In some cases a lower rating in fact helps your overall rating.

According to customer rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can also affect our buying decisions.

According to social reviews stats, Facebook impacts the majority of users' purchase choices.

Facebook reviews statistics reveal that 4 out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

73% Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with scores alone.

Written reviews make the stats appear more authentic which is what the potential consumers are looking for. Almost a 3rd of customers say written reviews are the only feature that makes them think the websites' reviews are pertinent and beneficial.

Source: Fan and Fuel

Favorable Reviews Motivate 68 Percent Of Customers To Choose A Local Business

Because the huge bulk of customers read reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and rating data reveal people value the opinion of peers more than any other material.

Source: Collective Bias

67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

When clients need to select a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport

77% Of Clients Don't Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be willing to share it if you give them a great experience.

Source: Brightlocal

Clients Might Spend 31% More With A Business That Has Terrific Reviews

Focus on this statistic. The better other users describe your services or product, the more cash you can charge and customer review stats reveal to us exactly just how much more.

Source: Martech Zone

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people devote more than 5 times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats position customers' reviews as the most reliable source of suggestions. Online reviews generally carry the very same weight as advice from loved ones.

Source: Brightlocal

83 Percent Of Customers Do Not Trust Advertising

The standard channels to reach consumers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements pick to take note of clients' recommendations online.

Source: Statuslabs

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Too

We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. People anticipate to see some unfavorable reviews.

Source: Capterra

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Typically, 142 million customers go to Yelp monthly. If you haven't declared your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

83% Of All Younger People Were Invited To Give A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have actually asked 66% of all customers to give a review on their company.

Source: Brightlocal

74% Of Regional Businesses Have At Least One Google Review

One review is far from sufficient to improve your website's SERP ranking.

Looking at online ratings statistics, we found out that a business requires to have approximately 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

Just 6% Of Customers Do Not Trust Client Reviews At All

According to client review data, a tremendous 19 percent of customers always rely on online reviews and never ever a make a purchase without reading reviews initially.

Source: Statista

30% Of Consumers Feel Positive About A Company Which Answers Online Reviews

Staying connected with your customers creates trust. Even something as simple as responding to their reviews and comments can make them feel valued.

As you might anticipate, customers who feel this way are going to spend more money with a business.

Source: Statuslabs