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83% Of All Younger Customers Were Invited To Leave A Review Recently
Of those invited, 80% of customers did submit a review. In general, companies have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website
Generally, 142 million consumers go to Yelp monthly. If you have not declared your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management stats suggest a business's reputation does not affect just the consumers. Prospective employees also take a look at ratings and read reviews.
Source: Deloitte
63.6% Of Customers Go To Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
When it comes to trust, these online review stats show the basic appeal of a website can only go so far.
Source: Review Trackers
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated content can do miracles in regards to conversions.
A single review can have a huge effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide an astonishing 44% boost.
Source: RevLocal
53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews remain without a response. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers
73 Percent Of Consumers Think Client Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear individuals aren't satisfied with scores alone.
Client reviews make the statistics appear more authentic which is what the potential customers are searching for. Practically a 3rd of consumers state written reviews are the only function that makes them believe the websites' reviews are appropriate and beneficial.
Source: Fan and Fuel
89% Of Clients Prefer To Read Reviews On Their Mobile Phones
Be it by means of an app or a mobile web browser, customers choose to read reviews on their smart phones.
Source: Statista
Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
52% Of Consumers Trust A Product More If It Has Negative Reviews Too
We already touched upon the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. People anticipate to see some unfavorable reviews.
Source: Capterra
Software Application Reviews Influence Over 98% Of All Buyers
18% of software buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
77% Of Clients Don't Rely On Reviews That Are Older Than 3 Months
Clients don't care how great your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista