US Consumers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US consumers.

Source: Statista

Since They Want To Buy A Service Or A Product And Desire To Get The Truth About The Businesses Items And Services, 82% Of Consumers Check Out Review Websites.

Users come because they have currently formed a buying decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

70% Of Customers Prefer To Learn About A Business By Means Of Articles And Reviews, Instead Of Ads

Advertisements are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the very best method to discover the truth about a service or product.

Source: Statuslabs

77% Of Consumers Would Most Likely Post A Review If They Were Asked

More than a 35% would submit a review to advise others about their client experience and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to post a review to help other people with their choice making process.

Source: Podium

53% Of Customers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews go on without a reaction. That's regrettable, because those companies are losing consumers that way.

Source: Review Trackers

83% Of All Younger Consumers Were Asked To Leave A Review Recently

Of those invited, 80% of customers did submit a review. In general, businesses have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

73% Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Ratings

Online review stats make it clear people aren't pleased with ratings alone.

Consumer reviews make the stats appear more authentic which is what the prospective consumers are trying to find. Practically a 3rd of customers say composed reviews are the only feature that makes them believe the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

Clients Might Invest 31 Percent More With A Business That Has Terrific Reviews

Take notice of this fact. The more detailed other users explain your service or product, the more cash you can charge and consumer review statistics reveal to us precisely just how much more.

Source: Martech Zone

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you offer them a good experience.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to select a medical professional or a lawyer.

Younger people (age 18-35) are even more inclined to work with a professional based on online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

95% Of Dissatisfied Consumers Will Go Back To A Business If A Company Manages To Solve Problems Quickly And Effectively

Clients don't expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Over Half Of Shoppers Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are evidently the more vocal ones.

Source: Statista