98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website

Usually, 142 million consumers visit Yelp monthly. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

89% Of Individuals Prefer To Read Reviews Using Their Smartphones

Be it via an app or a mobile web browser, people young and old prefer to read reviews on their phones.

Source: Statista

60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and rating statistics show people value the viewpoint of peers more than any other content.

Source: Collective Bias

More Than Half Of Customers Will Not Use A Company If It Has Less Than A 4 Star Rating

This stat is among lots of that illustrate the importance of online scores. Now that news of customer satisfaction travels this fast, keeping your clients pleased is more crucial than ever.

57% of customers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for organizations with an ideal five star ranking.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read customer reviews, concur that it increases their buying confidence.

Businesses use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of consumers, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider

Reviews have a huge effect on their decision when clients have to pick a solution provider.

Source: DemandGenReport

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star rating is the first thing customers see. Still, users focus on other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista

American Consumers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals read reviews, they concentrate on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US consumers.

Source: Statista

Reviews Shared On Twitter Can Boost Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out much more reviews to get a better idea of how the business is really doing. Do not depend on that fact alone.

Source: Brightlocal

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

77% Of Consumers Would Definitely Leave A Review If They Were Asked

More than a 35% would post a review to notify others about their client encounter and 24% would probably direct their review to the company itself.

Over a 26% would be willing to post a review to assist other individuals with their decision making process.

Source: Podium