91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. However, they recognize the enormous impact user ratings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

72% Of Consumers Will Not Take Action Unless They Read Some Reviews

Irrespective of how alluring your marketing is, you still need customer reviews. There is no skirting around it. Clients are still willing to hear you out, but they rely on other people more.

Source: My Testimonial Engine

90 Percent Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about first impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

Many Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

Software Application Reviews Influence Over 98% Of All Purchasers

18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Only 6% Of Consumers Don't Rely On Consumer Reviews At All

According to client review data, a whopping 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read client reviews, concur that it increases their buying confidence.

Businesses use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear people aren't pleased with scores alone.

Client reviews make the stats appear more authentic which is what the would-be consumers are searching for. Nearly a third of consumers say composed reviews are the only function that makes them believe the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel

15% Of Customers Do Not Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of possible clients won't even consider working with a business they can't find viewpoints about.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to pick a doctor or an attorney.

Younger people (age 18-35) are even more inclined to employ an expert based on online reviews. Only 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of customer reviews go on without a reply. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to purchase a brand-new vehicle and there are several models which fit your criteria. How do you pick the best one for you? Well, you read reviews.

With the help of other people, you manage to select a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

If A Company Manages To Solve Problems Rapidly And Effectively, 95% Of Unsatisfied Clients Will Go Back To A Company

Clients don't expect you to be perfect. When things go wrong, they do expect you to fix things. If there is absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday