If They Were Asked, 77% Of Clients Would Definitely Submit A Review

More than a 35% would post a review to notify others about their consumer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

72% Of Clients Will Not Take Action Unless They Check Out Some Reviews

No matter how tempting your marketing is, you still need customer reviews. There's no skirting around it. Clients are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

More Than Half Of Shoppers Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista

Many Best Selling Products Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star rankings. Often a lower rating actually helps your overall rating.

According to consumer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, agree that it increases their buying confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

95% Of Unhappy Consumers Will Go Back To A Business If A Company Deals With Issues Quickly And Effectively

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there is nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's consumers are wary and want the best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent

User review stats show the purchase possibility for a product with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics position customers' reviews as the most credible source of suggestions. Online reviews generally carry the very same weight as guidance from family and friends.

Source: Brightlocal

89% Of Consumers Like To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile browser, consumers choose to read reviews on their mobile devices.

Source: Statista

More Than Half Of Customers Won't Utilize An Organisation If It Has Less Than A 4 Star Score

This stat is one of lots of that highlight the significance of online scores. Now that news of customer complete satisfaction travels this quick, keeping your customers pleased is more crucial than ever.

57% of consumers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for businesses with a best five star rating.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to select a legal representative or a medical professional.

Young people (age 18-35) are much more inclined to hire a professional based upon online reviews. Just 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

Since They Desire To Buy A Product Or A Service And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Sites.

Users come because they have currently formed a buying decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010

These days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet from twitter.

Source: Review Trackers