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61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Generally two-thirds of companies have outstanding and good rankings. Only 5% of businesses have a score below 3 stars.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to pick a legal representative or a medical professional.
Young people (age 18-35) are much more likely to employ a professional based on online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
Software Application Reviews Impact Over 98% Of All Purchasers
18% of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US shoppers consider reviews as 'very influential'.
To show the importance of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those same clients are also ready to accept slower shipping times for such items.
Source: Turntonetworks
73% Of Customers Believe Client Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear people aren't pleased with scores alone.
Client reviews make the stats appear more authentic which is what the would-be consumers are trying to find. Nearly a third of customers state composed reviews are the only function that makes them believe the websites' reviews are pertinent and helpful.
Source: Fan and Fuel
Consumers Could Spend 31 Percent More With A Business That Has Excellent Reviews
Take note of this fact. The better other users describe your product and services, the more money you can charge and customer review statistics show us exactly how much more.
Source: Martech Zone
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of clients, who focus on the number of reviews is presently at 46 percent.
Source: Brightlocal
30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews
Corresponding with your consumers establishes trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.
As you might expect, clients who feel this way are ready to invest more cash with a company.
Source: Statuslabs
86% Of Customers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they invest at your business. They will be willing to share it if you offer them a good experience.
Source: Brightlocal
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Website
Typically, 142 million customers visit Yelp monthly. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
Over Half Of People Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are purportedly the more opinionated ones.
Source: Statista
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats put customers' reviews as the most trustworthy source of suggestions. Online reviews typically bring the exact same weight as recommendations from friends and family.
Source: Brightlocal
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do miracles in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44 percent boost.
Source: RevLocal
15% Of Customers Don't Trust Businesses Without Having Online Reviews
No trust means no interactions. 15 percent of possible customers will not even think about doing business with a business they can't find opinions about.
Source: Statuslabs
More Than Half Of Customers Will Not Use A Business If It Has Less Than A 4 Star Rating
This stat is among many that show the importance of online ratings. Now that news of consumer satisfaction travels this fast, keeping your customers happy is more crucial than ever.
57% of customers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.
Moreover, 11 percent looked just for companies with a best five star ranking.
Source: Brightlocal
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
88% Of Executives Regard Reputation Risk As A Top Business Concern
Reputation management stats indicate a company's reputation does not affect simply the consumers. Potential team members likewise look at scores and take a look at reviews.
Source: Deloitte