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64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read client reviews, concur that it increases their buying confidence.
Organizations use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the same weight as guidance from friends and family.
Source: Brightlocal
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two thirds of businesses have good and outstanding rankings. Just 5% of companies have a score below three stars.
Source: Brightlocal
Online Product Reviews About An Item Can Amplify Its Conversion Rate By An Unprecedented 270%
User review statistics reveal the purchase likelihood for a product with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
77% Of Customers Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
Only 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact use them.
Although we now know why consumer reviews are so powerful, most businesses apparently do not.
Source: LsaInsider
Google Represents 57.5 Percent Of All Reviews Across The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
If They Were Asked, 77% Of Consumers Would Certainly Leave A Review
More than a 35% would post a review to notify others about their consumer encounter and 24% would most likely direct their review to the business itself.
Over a 26% would want to submit a review to help other individuals with their choice making process.
Source: Podium
82 Percent Of Customers Visit Review Websites Due To The Fact That They Wish To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Product Or Services.
Review websites are places that customers go to get the facts about a product, business or service . Due to the fact that they have already formed a buying decision, users come. The majority of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
86% Of Consumers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you offer them a great experience.
Source: Brightlocal
89% Of Clients Read A Companies Feedback To Reviews
Not only do most shoppers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
Only 6% Of Customers Do Not Rely On Client Reviews At All
According to client review stats, a whopping 19 percent of customers constantly rely on online reviews and never ever a buy without reading reviews first.
Source: Statista
US Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on different elements of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of US consumers.
Source: Statista
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can also affect our buying decisions.
According to social media reviews statistics, Facebook affects the majority of users' purchase decisions.
Facebook reviews statistics reveal that 4 out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal