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74% Of Local Businesses Have At A Minimum, 1 Google Review
One review is far from adequate to improve your site's SERP ranking.
Looking at online rankings stats, we discovered that a company requires to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
If A Company Takes Care Of Problems Rapidly And Efficiently, 95% Of Unsatisfied Clients Will Go Back To A Company
Customers do not anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Site
Typically, 142 million customers check out Yelp on a monthly basis. If you have not declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
United States Buyers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews
When people read reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA clients.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Reviews Posted On Twitter Can Help Improve Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Consumers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Purchasing decisions are made rapidly.
Online reviews are certainly persuasive, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are essentially advertisements.
Source: Martech Zone
Only 6% Of Consumers Don't Trust Client Reviews At All
According to customer review data, a massive 19% of consumers constantly trust online reviews and never a buy without reading reviews initially.
Source: Statista
83 Percent Of Clients Don't Trust Advertising
The conventional channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust ads choose to pay attention to clients' suggestions online.
Source: Statuslabs
15 Percent Of Clients Don't Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of prospective customers will not even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
89% Of Shoppers Prefer To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile browser, people young and old choose to read reviews on their smart phones.
Source: Statista
53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats prove that 63% of consumer reviews stay without a response. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers