73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Ratings

Online review stats make it clear people aren't satisfied with scores alone.

Written reviews make the stats appear more authentic which is what the prospective consumers are searching for. Practically a 3rd of customers state written reviews are the only function that makes them believe the websites' reviews are beneficial and appropriate.

Source: Fan and Fuel

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read reviews.

With the help of other customers, you manage to select one that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

86% Of Customers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you offer them an excellent experience.

Source: Brightlocal

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics reveal that 63% of consumer reviews stay without a reply. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

US Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews

When people check out reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of American clients.

Source: Statista

82 Percent Of Consumers Check Out Review Websites Since They Wish To Purchase An Item Or A Service And Wish To Get The Facts About Business Services And Products.

Review websites are places that people go to get the truth about a service, item or business. Since they have actually currently formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Favorable Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Considering that the large bulk of customers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the maker says. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

70 Percent Of Customers Prefer To Find Out About A Business Through Short Articles And Reviews, Instead Of Ads

Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise influence our buying decisions.

According to social media reviews statistics, Facebook impacts over half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are more likely to rely on a local business.

Source: RevLocal