Customers Might Spend 31 Percent More With A Business That Has Great Reviews

Pay attention to this statistic. The better other users explain your services or product, the more money you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

77% Of Consumers Would Likely Submit A Review If They Were Asked

More than a 35% would do it to notify others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to leave a review to assist other individuals with their decision making process.

Source: Podium

Just 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to customer review statistics, a whopping 19% of consumers constantly rely on online reviews and never a make a purchase without reading reviews initially.

Source: Statista

Software Reviews Impact Over 98% Of All Buyers

18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of clients, who pay attention to the variety of reviews is currently at 46%.

Source: Brightlocal

A Lot Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a negative or average one.

Source: Brightlocal

Reviews Published On Twitter Can Help Improve Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews

Corresponding with your customers develops trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you may anticipate, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

70 Percent Of Customers Prefer To Find Out About A Business Through Reviews And Short Articles, Rather Than Advertisements

Ads are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the very best method to find the truth about a product or service.

Source: Statuslabs

When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element

Data reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review statistics show the general popularity of a website can just go so far.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star ranking is the first thing consumers see. Still, users pay attention to other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American customers.

Source: Statista

The Majority Of People Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are surprisingly the more opinionated ones.

Source: Statista

15% Of People Do Not Trust Businesses Without Any Online Reviews

No trust means no interactions. 15% of prospective clients will not even think about doing business with a business they can't find opinions about.

Source: Statuslabs

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a new vehicle and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read reviews.

With the help of other consumers, you quickly select one that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

Over Half Of Customers Won't Use A Company If It Has Less Than A 4 Star Ranking

This stat is among numerous that illustrate the significance of online rankings. Now that news of client fulfillment travels this quick, keeping your clients pleased is more crucial than ever.

57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked just for companies with a best five star ranking.

Source: Brightlocal

90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about first impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

The Majority Of Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower ranking actually helps your overall score.

According to customer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center