83 Percent Of Consumers Don't Trust Advertising

The traditional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust ads choose to take notice of customers' recommendations online.

Source: Statuslabs

61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars

Generally two thirds of businesses have exceptional and good ratings. Only 5% of companies have a score below 3 stars.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

United States Buyers View "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be willing to share it if you offer them an excellent experience.

Source: Brightlocal

73% Of Consumers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear people aren't satisfied with scores alone.

Customer reviews make the statistics appear more genuine which is what the prospective clients are searching for. Nearly a 3rd of consumers say composed reviews are the only feature that makes them believe the websites' reviews are beneficial and appropriate.

Source: Fan and Fuel

89% Of Clients Prefer To Read Reviews Using Their Smartphones

Be it via an app or a mobile internet browser, customers prefer to read reviews on their mobile phones.

Source: Statista

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Just 6% Of Customers Do Not Rely On Customer Reviews At All

According to customer review statistics, a massive 19 percent of customers constantly rely on online reviews and never a buy without checking out reviews first.

Source: Statista

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise influence our purchasing preferences.

According to social reviews stats, Facebook impacts over half of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business.

Source: RevLocal

If They Were Asked, 77% Of Clients Would Give A Review

More than a 35% would post a review to educate others about their customer encounter and 24% would likely direct their review to the company itself.

Over a 26% would want to post a review to help other individuals with their choice making process.

Source: Podium

53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of consumer reviews stay without a reply. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Typically, 142 million customers go to Yelp each month. This is as great a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

Software Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra