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86% Of Consumers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you provide them a great experience.
Source: Brightlocal
Online Item Reviews About A Product Can Improve Its Conversion Rate By An Incredible 270 Percent
User review statistics reveal the purchase likelihood for an item with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out many more reviews to get a clear view of how business is actually doing. Do not depend on that fact alone.
Source: Brightlocal
67% Of Customers Suggest Reviews Are A "Very Important" Factor When Picking A Service Provider
Reviews have a huge effect on their decision when consumers have to choose a solution provider.
Source: DemandGenReport
77% Of Consumers Would Submit A Review If They Were Asked
More than a 35% would post a review to advise others about their consumer encounter and 24% would rather direct their review to the company itself.
Over a 26% would be willing to leave a review to assist other people with their choice making process.
Source: Podium
The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010
Lately reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
If A Business Takes Care Of Issues Rapidly And Efficiently, 95% Of Disappointed Consumers Will Go Back To A Business
Consumers don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there is absolutely nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
83 Percent Of Customers Do Not Trust Advertising
The standard channels to reach consumers aren't as influential as they utilized to be. Most users who no longer trust advertisements choose to take note of clients' suggestions online.
Source: Statuslabs
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of consumers, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months
Consumers don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses ought to be continuously requesting reviews.
Source: Statuslabs
88% Of Executives View Reputation Risk As A Top Business Concern
Reputation management statistics show a business's reputation does not affect just the consumers. Prospective team members also take a look at scores and take a look at reviews.
Source: Deloitte
Just 6% Of Customers Don't Rely On Customer Reviews At All
According to customer review statistics, a whopping 19 percent of customers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated content can do miracles in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% boost.
Source: RevLocal