If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Service

This stat is one of many that highlight the significance of online ratings. Now that news of consumer fulfillment travels this fast, keeping your customers happy is more important than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked only for organizations with an ideal five star score.

Source: Brightlocal

The Majority Of Consumers Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are plainly the more opinionated ones.

Source: Statista

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who focus on the variety of reviews is presently at 46 percent.

Source: Brightlocal

Consumers Could Spend 31% More With A Business That Has Great Reviews

Take note of this statistic. The more detailed other users describe your product and services, the more cash you can charge and consumer review stats reveal to us precisely how much more.

Source: Martech Zone

60% Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and rating statistics show people value the opinion of peers more than any other content.

Source: Collective Bias

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.

Today's consumers are wary and want the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear people aren't satisfied with scores alone.

Client reviews make the stats appear more authentic which is what the potential consumers are trying to find. Almost a third of consumers say composed reviews are the only function that makes them think the sites' reviews are helpful and pertinent.

Source: Fan and Fuel

83 Percent Of Customers Do Not Rely On Advertising

The conventional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust advertisements choose to focus on customers' recommendations online.

Source: Statuslabs

70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read much more reviews to get a clear view of how business is really doing. Do not depend on that statistic alone.

Source: Brightlocal