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86% Of Consumers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you offer them a good experience.
Source: Brightlocal
83% Of All Young People Were Asked To Leave A Review Recently
Of those asked, 80% of customers did give a review. Overall, companies have actually asked 66% of all clients to leave a review on their company.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out client reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review suffices for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
77% Of Consumers Would Most Likely Give A Review If They Were Asked
More than a 35% would do it to educate others about their customer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would want to leave a review to assist other individuals with their decision making process.
Source: Podium
53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's shoppers are smart and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
72% Of Customers Will Not Take Action Unless They Check Out Some Reviews
No matter how alluring your marketing is, you still require client reviews. There is no way around it. Customers are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of consumers, who take note of the number of reviews is presently at 46 percent.
Source: Brightlocal
30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews
Corresponding with your consumers creates trust. Even something as basic as responding to their remarks and reviews can make them feel valued.
As you may expect, customers who feel this way are happy to spend more cash with a company.
Source: Statuslabs
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show people prefer to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
89% Of Buyers Choose To Read Reviews Using Their Mobile Phones
Be it through an app or a mobile web browser, consumers prefer to read reviews on their mobile phones.
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews Across The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
82 Percent Of Customers Go To Review Sites Because They Want To Purchase An Item Or A Service And Wish To Get The Facts About The Businesses Product Or Services.
Review sites are places that customers go to get the facts about a service, business or product . Because they have actually already formed a buying decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read a lot more reviews to get a clear view of how business is actually doing. Do not depend on that fact alone.
Source: Brightlocal
A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat consumers well typically succeed, review sites help make sure of that.
Source: Statuslabs