American Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on different elements of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American customers.

Source: Statista

Favorable Reviews Encourage 68% Of Consumers To Use A Local Business

Because the vast majority of customers check out reviews, you'd want yours to be inviting to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

30% Of Consumers Feel Comfortable With A Business Which Answers Online Reviews

Communicating with your customers creates trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you may expect, customers who feel this way are more willing to spend more cash with a business.

Source: Statuslabs

49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of consumers, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

Online Product Reviews About An Item Can Amplify Its Conversion Rate By A Staggering 270%

User review stats reveal the purchase likelihood for a product with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats indicate a business's reputation does not affect simply the customers. Prospective team members also take a look at ratings and read reviews.

Source: Deloitte

70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read much more reviews to get a better idea of how business is in fact doing. Don't depend on that fact alone.

Source: Brightlocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the massive impact user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Reviews Shared On Twitter Can Help Grow Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do wonders in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer an astonishing 44 percent increase.

Source: RevLocal

90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review statistics put consumers' reviews as the most trustworthy source of suggestions. Online reviews generally carry the exact same weight as advice from loved ones.

Source: Brightlocal

More Than Half Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Score

This stat is among numerous that highlight the importance of online scores. Now that news of consumer fulfillment travels this fast, keeping your customers delighted is more important than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked just for businesses with an ideal five star score.

Source: Brightlocal

When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of consumer reviews go on without a reply. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers