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70% Of Consumers Prefer To Discover A Business Via Reviews And Posts, Instead Of Ads
Ads are all well and good, but it's worth attempting a different approach also. Reviews are without a doubt the best method to discover the truth about a service or product.
Source: Statuslabs
Customers Might Spend 31 Percent More With A Business That Has Terrific Reviews
Take note of this fact. The more detailed other users explain your product and services, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social network which can also influence our buying decisions.
According to social reviews data, Facebook affects over half of users' purchase choices.
Facebook reviews stats expose that four out of 5 users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
67% Of Consumers Admit Reviews Are A "Very Important" Factor When Selecting A Solution Provider
Reviews have a huge impact on their decision when customers have to choose a service provider.
Source: DemandGenReport
73 Percent Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Rankings
Online review statistics make it clear individuals aren't satisfied with scores alone.
Customer reviews make the stats appear more genuine which is what the potential clients are trying to find. Practically a third of customers say composed reviews are the only feature that makes them think the websites' reviews are useful and pertinent.
Source: Fan and Fuel
The Majority Of Popular Products Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to client rating stats, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of customers, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
If They Were Asked, 77% Of Clients Would Certainly Post A Review
More than a 35% would submit a review to advise others about their consumer encounter and 24% would definitely direct their review to the business itself.
Over a 26% would want to give a review to help other people with their choice making process.
Source: Podium
83 Percent Of Customers Do Not Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust ads pick to focus on customers' recommendations online.
Source: Statuslabs
If A Company Deals With Issues Rapidly And Effectively, 95% Of Unhappy Customers Will Return To A Company
Consumers do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated content can do wonders in regards to conversions.
A single review can have an enormous influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44% boost.
Source: RevLocal
More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review is enough for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Reviews Shared On Twitter Can Help Improve Online Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read consumer reviews, concur that it increases their buying confidence.
Companies use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.
Today's buyers are smart and desire the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista