98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Typically, 142 million customers go to Yelp on a monthly basis. This is as great a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

United States Shoppers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

When people read reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American consumers.

Source: Statista

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Statistics reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

83 Percent Of Customers Do Not Rely On Advertising

The conventional channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust ads pick to pay attention to customers' recommendations online.

Source: Statuslabs

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are basically ads.

Source: Martech Zone

72% Of Clients Won't Take Action Before They Check Out Some Reviews

Irrespective of how tempting your marketing is, you still require consumer reviews. There's no way around it. Customers are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to choose a lawyer or a medical professional.

Younger people (age 18-35) are a lot more likely to work with an expert based on online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

Just 6% Of Customers Don't Rely On Consumer Reviews At All

According to customer review statistics, a massive 19% of customers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Clients Might Spend 31% More With A Business That Has Great Reviews

Take note of this statistic. The better other users describe your service or product, the more cash you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies actually utilize them.

Although we now understand why customer reviews are so powerful, most businesses obviously do not.

Source: LsaInsider

The Typical Review Word Count Has Actually Become 65% Shorter Since 2010

In the present day reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

73 Percent Of Consumers Believe Customer Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with scores alone.

Written reviews make the statistics appear more authentic which is what the would-be customers are looking for. Almost a third of customers say composed reviews are the only feature that makes them think the websites' reviews are appropriate and helpful.

Source: Fan and Fuel

61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Typically 2 out of 3 companies have exceptional and good rankings. Only 5% of companies have a ranking listed below three stars.

Source: Brightlocal

89% Of Customers Want To Read Reviews On Their Mobile Phones

Be it through an app or a mobile internet browser, people young and old prefer to read reviews on their phones.

Source: Statista