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Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US shoppers consider reviews as 'extremely influential'.
To show the value of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a remarkably low number of companies in fact make use of them.
Although we now understand why consumer reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
US Consumers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
When people read reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA clients.
Source: Statista
15 Percent Of Visitors Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of possible consumers will not even consider working with a company they can't discover opinions about.
Source: Statuslabs
73 Percent Of Consumers Believe Customer Reviews Are More Crucial Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with ratings alone.
Client reviews make the statistics appear more authentic which is what the would-be consumers are searching for. Practically a third of consumers say written reviews are the only function that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
52% Of Consumers Trust A Product More If It Has Negative Reviews Too
We already touched upon the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
Buyers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. Purchasing choices are made rapidly.
Online reviews are clearly convincing, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are basically ads.
Source: Martech Zone
30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews
Staying connected with your customers creates trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.
As you may expect, customers who feel this way are more willing to spend more money with a company.
Source: Statuslabs
64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out consumer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Published On Twitter Can Help Grow Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Just 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to customer review statistics, a whopping 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star rating is the first thing customers see. Still, users take note of other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.
Source: Statista
Google Represents 57.5 Percent Of All Reviews World-wide
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have a substantial effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
83 Percent Of Clients Do Not Rely On Advertising
The standard channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust advertisements select to take note of clients' recommendations online.
Source: Statuslabs