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71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to select a medical professional or a lawyer.
Younger people (age 18-35) are much more inclined to work with an expert based upon online reviews. Only 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a brand-new car and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly choose a model that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
United States Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various elements of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American customers.
Source: Statista
Consumers Might Spend 31 Percent More With A Business That Has Excellent Reviews
Focus on this statistic. The better other users describe your service or product, the more money you can charge and consumer review stats reveal to us precisely how much more.
Source: Martech Zone
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can also affect our buying preferences.
According to social reviews data, Facebook affects the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that four out of 5 users are more likely to rely on a local business.
Source: RevLocal
Reviews Posted On Twitter Can Boost Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Typically 2 out of 3 businesses have outstanding and good rankings. Only 5% of businesses have a rating listed below three stars.
Source: Brightlocal
82% Of Consumers Check Out Review Sites Because They Wish To Acquire A Service Or An Item And Want To Get The Facts About The Businesses Products And Services.
Review sites are locations that people go to get the facts about a service, product or business. Because they have currently formed a buying decision, users come. The majority of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who pay attention to the variety of reviews is currently at 46 percent.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone