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77% Of Customers Would Most Likely Give A Review If They Were Asked
More than a 35% would do it to advise others about their client experience and 24% would probably direct their review to the business itself.
Over a 26% would be willing to give a review to help other people with their decision making process.
Source: Podium
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Overall 2 out of 3 companies have excellent and awesome rankings. Only 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more successful than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
United States Consumers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
When people read reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA customers.
Source: Statista
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to select an attorney or a physician.
Younger people (age 18-35) are much more inclined to employ an expert based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
The Majority Of Consumers Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are clearly the more opinionated ones.
Source: Statista
49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who take notice of the number of reviews is currently at 46 percent.
Source: Brightlocal
Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses
Younger people know the value of being informed. User-generated content has an indisputable impact on consumers.
If businesses stop to consider the power of client reviews over millennials, they will realize what they've been losing out on. Older individuals are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
72% Of Clients Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how enticing your marketing is, you still require customer reviews. There's no way around it. Consumers are still willing to hear you out, but they rely on other people more.
Source: My Testimonial Engine
90% Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone
Majority Of Consumers Will Not Use A Business If It Has Less Than A 4 Star Rating
This stat is among numerous that illustrate the value of online ratings. Now that news of consumer satisfaction travels this fast, keeping your clients pleased is more important than ever.
57 percent of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
Additionally, 11% looked just for organizations with a perfect five star ranking.
Source: Brightlocal
67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
Reviews have a huge impact on their decision when customers have to select a service provider.
Source: DemandGenReport
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'incredibly influential'.
To illustrate the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All
According to consumer review statistics, a massive 19 percent of customers always rely on online reviews and never ever a make a purchase without reading reviews first.
Source: Statista
Favorable Reviews Motivate 68% Of Consumers To Choose A Local Business
Since the vast bulk of consumers read reviews, you'd want yours to be inviting to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal