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Google Accounts For 57.5% Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a far-off second.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
67% Of Consumers Suggest Reviews Are A "Extremely Important" Factor When Picking A Service Provider
When clients need to select a solution provider, reviews have a massive influence on their decision.
Source: DemandGenReport
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do miracles in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44% increase.
Source: RevLocal
The Majority Of Consumers Aged 25-34 Published Reviews
According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.
Source: Statista
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics reveal that 63% of customer reviews remain without a reaction. That's regrettable, due to the fact that those businesses are losing customers that way.
Source: Review Trackers
95% Of Dissatisfied Clients Will Go Back To A Company If A Company Manages To Fix Problems Rapidly And Efficiently
Consumers do not expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
70 Percent Of Customers Choose To Learn About A Business Via Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it's worth attempting a different approach also. Reviews are by far the best way to find the truth about a service or product.
Source: Statuslabs
Reviews Shared On Twitter Can Improve Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews
Communicating with your consumers establishes trust. Even something easy like reacting to their comments and reviews can make them feel valued.
As you may expect, clients who feel this way are more willing to spend more cash with a business.
Source: Statuslabs
Customers Might Invest 31 Percent More With A Business That Has Excellent Reviews
Focus on this fact. The better other users describe your services or product, the more money you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
83 Percent Of Consumers Don't Rely On Advertising
The standard channels to reach consumers aren't as prominent as they utilized to be. The majority of users who no longer trust ads pick to pay attention to clients' suggestions online.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to select a doctor or a lawyer.
Young people (age 18-35) are much more inclined to hire an expert based on online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
Customer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
77% Of Customers Would Give A Review If They Were Asked
More than a 35% would submit a review to inform others about their client experience and 24% would rather direct their review to the business itself.
Over a 26% would be willing to post a review to assist other individuals with their choice making process.
Source: Podium
Just 6% Of Customers Don't Rely On Client Reviews At All
According to client review stats, a tremendous 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Online Item Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270 Percent
User review stats show the purchase likelihood for a product with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center