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Favorable Reviews Encourage 68 Percent Of Customers To Choose A Local Business
Given that the vast bulk of customers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews
Corresponding with your clients develops trust. Even something like responding to their reviews and remarks can make them feel appreciated.
As you might expect, clients who feel this way are more willing to invest more money with a business.
Source: Statuslabs
Many Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the enormous impact user rankings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star score is the first thing consumers see. Still, users take notice of other elements too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.
Source: Statista
If They Were Asked, 77% Of Consumers Would Likely Post A Review
More than a 35% would leave a review to notify others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.
Over a 26% would want to post a review to help other individuals with their decision making process.
Source: Podium
90% Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
88% Of Executives Consider Reputation Risk As A Top Business Concern
Reputation management statistics suggest a company's reputation does not impact simply the consumers. Prospective team members also take a look at scores and read reviews.
Source: Deloitte
Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses in fact use them.
Although we now know why client reviews are so effective, many businesses obviously don't.
Source: LsaInsider
89% Of Clients Browse A Businesses Replies To Reviews
Not only do the majority of clients check out the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US shoppers consider reviews as 'very influential'.
To highlight the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those very same clients are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
Software Reviews Impact Over 98 Percent Of All Purchasers
18% of software buyers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra