Since They Desire To Purchase A Product Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Websites.

Users come because they have currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read many more reviews to get an idea of how business is in fact doing. Do not depend upon that figure alone.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management stats indicate a company's reputation does not impact just the consumers. Prospective team members likewise take a look at scores and take a look at reviews.

Source: Deloitte

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of Online Shopping.

Today's buyers are wary and want the very best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

Over Half Of Consumers Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are purportedly the more opinionated ones.

Source: Statista

77% Of Consumers Would Most Likely Leave A Review If They Were Asked

More than a 35% would submit a review to notify others about their client encounter and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to give a review to assist other individuals with their decision making process.

Source: Podium

53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review stats clarify that 63% of customer reviews remain without a response. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

US Shoppers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals read reviews, they concentrate on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American consumers.

Source: Statista

Only 6% Of Consumers Do Not Trust Consumer Reviews At All

According to consumer review data, a whopping 19% of customers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star rating is the first thing customers see. Still, users focus on other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

The Typical Review Length Has Gotten 65% Shorter Since 2010

Nowadays reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of tweet from twitter.

Source: Review Trackers

Google Represents 57.5% Of All Reviews Worldwide

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Positive Reviews Motivate 68 Percent Of Customers To Choose A Local Business

Since the huge majority of customers check out reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal