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73 Percent Of Customers Think Client Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear people aren't pleased with ratings alone.
Consumer reviews make the stats appear more genuine which is what the prospective clients are searching for. Almost a 3rd of customers say written reviews are the only feature that makes them believe the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of consumers, who take notice of the variety of reviews is presently at 46 percent.
Source: Brightlocal
83 Percent Of Clients Do Not Trust Advertising
The standard channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust ads select to pay attention to customers' suggestions online.
Source: Statuslabs
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise affect our buying preferences.
According to social media reviews data, Facebook impacts more than half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that four out of 5 users are most likely to rely on a local business.
Source: RevLocal
91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats put clients' reviews as the most reliable source of suggestions. Online reviews generally carry the very same weight as recommendations from loved ones.
Source: Brightlocal
Customer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
If They Were Asked, 77% Of Customers Would Likely Leave A Review
More than a 35% would post a review to notify others about their consumer encounter and 24% would rather direct their review to the company itself.
Over a 26% would want to give a review to assist other individuals with their decision making process.
Source: Podium
Over Half Of Individuals Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are surprisingly the more opinionated ones.
Source: Statista
53% Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's shoppers are wary and want the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of companies in fact utilize them.
Although we now understand why client reviews are so powerful, a lot of businesses obviously do not.
Source: LsaInsider
The Typical Review Word Count Has Become 65% Shorter Since 2010
Nowadays reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
Google Accounts For 57.5 Percent Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a distant second.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Favorable Reviews Motivate 68% Of Consumers To Choose A Local Business
Given that the huge bulk of consumers read reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
The Majority Of Best Selling Products Have An Average Score Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower ranking in fact helps your overall score.
According to customer rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how excellent your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies should to be continuously requesting reviews.
Source: Statuslabs