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61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars
Overall two thirds of businesses have excellent and awesome ratings. Only 5% of businesses have a rating below three stars.
Source: Brightlocal
Online Product Reviews About A Product Can Amplify Its Conversion Rate By A Staggering 270 Percent
User review stats show the purchase possibility for a product with 5 reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
91% Of Millennials Trust In Online Reviews As Much As Friends And Family
Online review statistics put clients' reviews as the most reliable source of recommendations. Online reviews generally bring the very same weight as recommendations from friends and family.
Source: Brightlocal
Most Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than women.
Reviews and ranking stats reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Service
This stat is one of numerous that illustrate the significance of online scores. Now that news of consumer satisfaction travels this fast, keeping your customers delighted is more crucial than ever.
57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked just for businesses with a best five star ranking.
Source: Brightlocal
Software Application Reviews Impact Over 98% Of All Buyers
18 percent of software buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Reviews Posted On Twitter Can Boost Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do wonders in regards to conversions.
A single review can have a massive influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent boost.
Source: RevLocal
83% Of All Younger Shoppers Were Asked To Leave A Review Recently
Of those asked, 80% of customers did give a review. In general, companies have asked 66% of all clients to post a review on their business.
Source: Brightlocal
Positive Reviews Motivate 68% Of Customers To Use A Local Business
Because the large bulk of consumers read reviews, you'd want yours to be enticing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Element
Data reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
The Majority Of Shoppers Aged 25 To 34 Published Reviews
According to Statista, the younger generations are apparently the more opinionated ones.
Source: Statista
74 Percent Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Looking at online ratings data, we learnt that a company needs to have an average of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to select an attorney or a physician.
Young people (age 18-35) are much more likely to work with a professional based on online reviews. Just 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
Google Accounts For 57.5% Of All Reviews Around The World
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Unfavorable Reviews Can Increase Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, people spend more than five times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo