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98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Normally, 142 million customers go to Yelp on a monthly basis. This is as good a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a medical professional or a legal representative.
Young people (age 18-35) are much more inclined to employ an expert based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
Google Represents 57.5 Percent Of All Reviews Globally
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews go on without a response. That's too bad, because those companies are losing consumers that way.
Source: Review Trackers
89% Of Individuals Choose To Read Reviews Using Their Cell Phones
Be it via an app or a mobile internet browser, individuals prefer to read reviews on their smart phones.
Source: Statista
67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
Reviews have a massive impact on their decision when consumers have to select a service provider.
Source: DemandGenReport
The Typical Review Length Has Gotten 65% Much Shorter Since 2010
As of late reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of consumers, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
A Lot Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a average or unfavorable one.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's shoppers are smart and desire the best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
86% Of Customers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal