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49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of consumers, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
Recently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
70% Of Customers Choose To Find Out About A Business Through Reviews And Posts, Instead Of Ads
Ads are all well and good, however it deserves attempting a different approach also. Reviews are by far the very best method to find the truth about a product or service.
Source: Statuslabs
83% Of All Younger Buyers Were Asked To Post A Review Recently
Of those asked, 80% of customers did submit a review. Overall, companies have actually asked 66% of all customers to leave a review on their company.
Source: Brightlocal
30% Of Customers Feel Positive About A Business Which Responds To Online Reviews
Corresponding with your consumers builds their trust. Even something as basic as reacting to their reviews and comments can make them feel valued.
As you might expect, clients who feel this way are ready to spend more money with a company.
Source: Statuslabs
When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise influence our purchasing preferences.
According to social reviews stats, Facebook affects the majority of users' purchase decisions.
Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies actually make use of them.
Although we now know why customer reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
Over Half Of Customers Will Not Use A Company If It Has Less Than A 4 Star Rating
This stat is among numerous that illustrate the importance of online rankings. Now that news of customer fulfillment travels this quick, keeping your customers delighted is more vital than ever.
57% of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked only for businesses with an ideal five star rating.
Source: Brightlocal
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews
Online review statistics prove that 63% of client reviews go on without a response. That's regrettable, due to the fact that those businesses are losing customers that way.
Source: Review Trackers
US Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out many more reviews to get an idea of how the business is actually doing. Do not depend on that figure alone.
Source: Brightlocal