77% Of Customers Would Undoubtedly Submit A Review If They Were Asked

More than a 35% would submit a review to educate others about their customer experience and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to submit a review to help other individuals with their decision making process.

Source: Podium

30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews

Communicating with your clients creates trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you might anticipate, customers who feel this way are more willing to invest more money with a business.

Source: Statuslabs

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how great your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

89% Of Customers Read A Businesses Responses To Reviews

Not only do the majority of customers read the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US consumers consider reviews as 'extremely influential'.

To illustrate the significance of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those exact same clients are also willing to accept slower shipping times for such products.

Source: Turntonetworks

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of businesses in fact use them.

Although we now understand why client reviews are so effective, most businesses apparently don't.

Source: LsaInsider

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Normally, 142 million consumers go to Yelp monthly. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do miracles in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent increase.

Source: RevLocal

More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70%

One negative review suffices for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Due To The Fact That They Desire To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Sites.

Review sites are places that customers go to get the facts about a business, service or product . Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

74 Percent Of Regional Businesses Have At Least 1 Google Review

A single review is far from enough to enhance your site's SERP ranking.

Taking a look at online scores stats, we discovered that a company requires to have an average of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review statistics put consumers' reviews as the most credible source of suggestions. Online reviews generally bring the exact same weight as advice from family and friends.

Source: Brightlocal

15% Of People Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of possible customers won't even consider working with a business they can't find viewpoints about.

Source: Statuslabs

86 Percent Of Customers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you offer them a great experience.

Source: Brightlocal

83 Percent Of Clients Don't Trust Advertising

The standard channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust advertisements choose to focus on clients' recommendations online.

Source: Statuslabs