Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of companies in fact utilize them.

Although we now understand why client reviews are so effective, many businesses obviously don't.

Source: LsaInsider

49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of clients, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

If A Company Makes An Effort To Solve Problems Rapidly And Effectively, 95% Of Unsatisfied Customers Will Go Back To A Company

Clients do not anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there's absolutely nothing else a business can do to solve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from adequate to improve your website's SERP ranking.

Looking at online scores data, we discovered that a company needs to have an average of 40 reviews before people "Award" it with a star.

Source: Brightlocal

83% Of All Young Consumers Were Invited To Leave A Review Recently

Of those asked, 80% of customers did give a review. In general, companies have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management stats indicate a company's reputation does not affect simply the consumers. Potential team members also look at ratings and take a look at reviews.

Source: Deloitte

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated material can do miracles in terms of conversions.

A single review can have an enormous effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% increase.

Source: RevLocal

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select a medical professional or a legal representative.

Younger people (age 18-35) are much more inclined to employ an expert based on online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews remain without a response. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

Clients Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Therefore, buying decisions are made rapidly.

Online reviews are certainly convincing, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'constantly' or 'extremely often'.

Source: Trust You

60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and rating data show people value the viewpoint of peers more than any other material.

Source: Collective Bias

If They Were Asked, 77% Of Customers Would Undoubtedly Give A Review

More than a 35% would do it to notify others about their consumer experience and 24% would probably direct their review to the company itself.

Over a 26% would want to submit a review to help other people with their decision making process.

Source: Podium

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, individuals devote more than 5 times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo