89% Of Individuals Prefer To Read Reviews On Their Smart Devices

Be it through an app or a mobile browser, people choose to read reviews on their mobile devices.

Source: Statista

Reviews Posted On Twitter Can Increase Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business

Given that the large bulk of consumers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use An Organisation

This stat is among numerous that show the importance of online ratings. Now that news of customer satisfaction travels this quick, keeping your consumers happy is more crucial than ever.

57 percent of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for businesses with an ideal five star rating.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also affect our buying decisions.

According to social media reviews stats, Facebook affects more than half of users' purchase decisions.

Facebook reviews statistics expose that four out of 5 users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

90% Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about very first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats indicate a business's reputation doesn't affect simply the consumers. Potential team members also look at rankings and take a look at reviews.

Source: Deloitte

67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

When customers have to select a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

A Lot Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a positive experience, rather than a average or unfavorable one.

Source: Brightlocal

70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. Many people read many more reviews to get an idea of how the business is really doing. Do not depend on that figure alone.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics show the basic popularity of a site can just go so far.

Source: Review Trackers

83 Percent Of Customers Do Not Trust Advertising

The traditional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust advertisements select to take note of customers' suggestions online.

Source: Statuslabs

77% Of Consumers Would Likely Give A Review If They Were Asked

More than a 35% would do it to advise others about their consumer experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to submit a review to help other individuals with their choice making process.

Source: Podium