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91% Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review stats put consumers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the very same weight as guidance from friends and family.
Source: Brightlocal
If They Were Asked, 77% Of Consumers Would Most Likely Leave A Review
More than a 35% would do it to inform others about their consumer experience and 24% would rather direct their review to the company itself.
Over a 26% would be willing to post a review to help other people with their decision making process.
Source: Podium
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a lawyer or a physician.
Younger people (age 18-35) are a lot more inclined to hire a professional based on online reviews. Only 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Only 6 Percent Of Customers Don't Trust Consumer Reviews At All
According to consumer review stats, a massive 19% of customers always rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
The Average Review Length Has Gotten 65% Shorter Since 2010
In the present day reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.
Source: Review Trackers
30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews
Corresponding with your customers creates trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.
As you might expect, clients who feel this way are going to spend more cash with a company.
Source: Statuslabs
70 Percent Of Customers Prefer To Discover A Business Via Reviews And Articles, Instead Of Ads
Ads are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the best way to find the truth about a service or product.
Source: Statuslabs
A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat customers fairly usually prosper, review sites help make certain of that.
Source: Statuslabs
15% Of Customers Don't Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of possible clients will not even think about doing business with a business they can't discover opinions about.
Source: Statuslabs
74 Percent Of Regional Companies Have At Least One Google Review
A single review is far from enough to improve your site's SERP ranking.
Looking at online scores stats, we discovered that a business requires to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out a lot more reviews to get an idea of how business is actually doing. Don't depend on that figure alone.
Source: Brightlocal
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal