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15% Of Clients Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of potential customers won't even consider working with a company they can't find viewpoints about.
Source: Statuslabs
70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people read many more reviews to get a better idea of how business is actually doing. Do not depend on that fact alone.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a brand-new vehicle and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read reviews.
With the help of other customers, you manage to decide on one that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Data reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Posted On Twitter Can Help Boost Online Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
77% Of Clients Don't Rely On Reviews That Are Older Than Three Months
Consumers don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
83% Of All Younger Shoppers Were Invited To Give A Review Recently
Of those invited, 80% of clients did give a review. Overall, businesses have asked 66% of all clients to give a review on their business.
Source: Brightlocal
If They Were Asked, 77% Of Clients Would Likely Submit A Review
More than a 35% would do it to inform others about their client encounter and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to give a review to assist other people with their choice making process.
Source: Podium
A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat consumers fairly generally flourish, review sites help make sure of that.
Source: Statuslabs
Just 6% Of Consumers Do Not Rely On Consumer Reviews At All
According to client review stats, a whopping 19% of customers always trust online reviews and never a buy without checking out reviews first.
Source: Statista
61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally two-thirds of businesses have exceptional and great ratings. Only 5% of businesses have a rating listed below three stars.
Source: Brightlocal
American Shoppers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US clients.
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those same consumers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
A Lot Of Best Selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower score in fact helps your overall score.
According to customer rating stats, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews
Staying connected with your clients establishes trust. Even something easy like reacting to their comments and reviews can make them feel valued.
As you might anticipate, clients who feel this way are ready to invest more money with a business.
Source: Statuslabs