for
Hickory NC Businesses
TapEasyReviews
Just $47.00/Each Month
Asking For A Review Is Easy!
This Is What Your Customer Receives
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, people spend more than five times as long on a site when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a brand-new automobile and there are several models which fit your requirements. How do you select the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly choose a model that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% used online reviews to choose a doctor or a lawyer.
Younger people (age 18-35) are a lot more likely to hire a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well
We already discussed the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Consumers expect to see some unfavorable reviews.
Source: Capterra
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'constantly' or 'very frequently'.
Source: Trust You
74% Of Local Businesses Have At Least One Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Looking at online ratings data, we learnt that a business needs to have a minimum of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
95% Of Unhappy Consumers Will Go Back To A Business If A Company Manages To Resolve Issues Rapidly And Efficiently
Clients don't anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there is absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
Over Half Of Clients Aged 25 To 34 Published Reviews
According to Statista, the younger generations are obviously the more vocal ones.
Source: Statista
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management stats suggest a business's reputation does not impact simply the customers. Potential employees also take a look at rankings and take a look at reviews.
Source: Deloitte
30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews
Keeping in touch with your customers establishes trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are happy to invest more cash with a business.
Source: Statuslabs