Favorable Reviews Motivate 68% Of Consumers To Choose Local Businesses

Given that the huge bulk of consumers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management statistics show a company's reputation does not impact simply the clients. Potential employees also look at ratings and take a look at reviews.

Source: Deloitte

Consumers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Take notice of this statistic. The more detailed other users describe your product or service, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

If A Company Makes An Effort To Resolve Issues Rapidly And Efficiently, 95% Of Disappointed Customers Will Go Back To A Company

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there's nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Since They Desire To Acquire A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Consumers Visit Review Websites.

Review sites are locations that customers go to get the facts about a service, item or business. Since they have currently formed a buying decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of consumer reviews remain without a response. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star score is the first thing consumers see. Still, users take notice of other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal

83% Of All Younger Shoppers Were Asked To Submit A Review Recently

Of those invited, 80% of customers did give a review. Overall, companies have asked 66% of all customers to leave a review on their company.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read customer reviews, agree that it increases their purchasing confidence.

Companies use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you want to purchase a new vehicle and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other customers, you manage to choose one that works for you. That's how favorable reviews convert consumers into customers.

Source: Consumer Affairs