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Reviews Published On Twitter Can Help Increase Online Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and rating data reveal people value the viewpoint of peers more than any other material.
Source: Collective Bias
61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Overall two thirds of businesses have excellent and good rankings. Only 5% of companies have a score below 3 stars.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a physician or a legal representative.
Young people (age 18-35) are much more likely to employ an expert based on online reviews. Only 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
73% Of Customers Think Customer Reviews Are More Crucial Than Star And Number Rankings
Online review stats make it clear people aren't pleased with ratings alone.
Client reviews make the stats appear more authentic which is what the potential consumers are trying to find. Nearly a third of consumers state composed reviews are the only function that makes them think the websites' reviews are beneficial and appropriate.
Source: Fan and Fuel
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
90 Percent Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics reveal that 63% of customer reviews remain without a reply. That's regrettable, due to the fact that those businesses are losing customers that way.
Source: Review Trackers
70 Percent Of Customers Prefer To Discover A Business By Means Of Reviews And Posts, Rather Than Advertisements
Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the best way to discover the truth about a product or service.
Source: Statuslabs
Online Item Reviews About An Item Can Raise Its Conversion Rate By An Unprecedented 270 Percent
User review stats reveal the purchase probability for a product with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
91% Of Millennials Trust Online Reviews As Much As Loved Ones
Online review statistics place clients' reviews as the most credible source of suggestions. Online reviews typically carry the same weight as advice from family and friends.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'incredibly influential'.
To show the importance of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those same customers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to buy a new car and there are several models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.
With the help of other customers, you manage to pick one that works for you. That's how favorable reviews convert customers into consumers.
Source: Consumer Affairs
Since They Want To Buy A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Visit Review Websites.
Review sites are locations that customers go to get the truth about a service, product or business. Users come since they have already formed a purchase decision. The majority of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal