Majority Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Rating

This stat is among lots of that show the value of online ratings. Now that news of client fulfillment travels this fast, keeping your consumers happy is more important than ever.

57% of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for organizations with an ideal five star ranking.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

89% Of Shoppers Like To Read Reviews Using Their Cell Phones

Be it via an app or a mobile internet browser, people choose to read reviews on their mobile devices.

Source: Statista

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a brand-new automobile and there are several models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to select one that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

US Consumers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US customers.

Source: Statista

72% Of Clients Will Not Take Action Unless They Check Out Some Reviews

Regardless of how attractive your marketing is, you still need consumer reviews. There is no other way around it. Clients are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

Over Half Of Individuals Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people spend more than five times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

The Average Review Length Has Actually Gotten 65% Much Shorter Since 2010

Currently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site

Normally, 142 million consumers go to Yelp every month. If you have not declared your free Yelp business page, this is as great a time as any.

Source: RevLocal

90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about very first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics indicate a company's reputation does not impact just the customers. Prospective team members also look at ratings and read reviews.

Source: Deloitte