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A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat consumers well normally succeed, review websites help ensure of that.
Source: Statuslabs
89% Of Customers Prefer To Read Reviews On Their Smartphones
Be it by means of an app or a mobile web browser, people young and old choose to read reviews on their mobile phones.
Source: Statista
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, people devote more than 5 times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
86% Of Customers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do miracles in terms of conversions.
A single review can have a substantial effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44 percent increase.
Source: RevLocal
30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Corresponding with your consumers creates trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.
As you might anticipate, clients who feel this way are happy to invest more cash with a company.
Source: Statuslabs
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a new vehicle and there are several models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.
With the help of other people, you quickly pick a model that works for you. That's how positive reviews transform customers into clients.
Source: Consumer Affairs
Online Item Reviews About A Product Can Amplify Its Conversion Rate By A Whopping 270%
User review statistics show the purchase possibility for a product with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Use A Company
This stat is among many that show the importance of online ratings. Now that news of consumer satisfaction travels this fast, keeping your clients delighted is more important than ever.
57 percent of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11% looked just for businesses with a best five star ranking.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's buyers are smart and want the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of customer reviews stay without a response. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers