Reviews Posted On Twitter Can Grow Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

61% Of Local Businesses Have An Average Score Of 4 To 5 Stars

Typically two thirds of companies have exceptional and awesome scores. Only 5% of companies have a ranking below three stars.

Source: Brightlocal

63.6 Percent Of Customers Go To Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the basic popularity of a website can just go so far.

Source: Review Trackers

74% Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from enough to improve your website's SERP ranking.

Looking at online ratings statistics, we learnt that a company requires to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

15 Percent Of Clients Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15% of prospective consumers won't even think about working with a business they can't discover opinions about.

Source: Statuslabs

30% Of Clients Feel Positive About A Company Which Answers Online Reviews

Keeping in touch with your customers develops trust. Even something easy like responding to their remarks and reviews can make them feel valued.

As you might expect, customers who feel this way are happy to invest more cash with a business.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to buy a new automobile and there are numerous models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to select one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use An Organisation

This stat is among numerous that illustrate the significance of online scores. Now that news of consumer complete satisfaction travels this fast, keeping your customers delighted is more vital than ever.

57% of customers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for companies with an ideal five star ranking.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management statistics suggest a business's reputation doesn't affect just the customers. Potential employees likewise take a look at ratings and take a look at reviews.

Source: Deloitte

73 Percent Of Consumers Believe Customer Reviews Are More Crucial Than Star And Number Ratings

Online review statistics make it clear people aren't pleased with ratings alone.

Written reviews make the stats appear more authentic which is what the potential clients are searching for. Practically a 3rd of customers say written reviews are the only feature that makes them believe the websites' reviews are pertinent and beneficial.

Source: Fan and Fuel