Consumers Could Invest 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The better other users describe your product and services, the more money you can charge and consumer review stats reveal to us exactly how much more.

Source: Martech Zone

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star ranking is the first thing consumers see. Still, users focus on other elements too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States consumers.

Source: Statista

53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of consumer reviews stay without a reply. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your consumers develops trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you might expect, clients who feel this way are happy to spend more cash with a company.

Source: Statuslabs

77% Of Clients Would Certainly Leave A Review If They Were Asked

More than a 35% would do it to educate others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to post a review to help other people with their choice making process.

Source: Podium

American Shoppers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US customers.

Source: Statista

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a new vehicle and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.

With the help of other people, you quickly decide on one that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

89% Of Consumers Review A Companies Feedback To Reviews

Not only do the majority of shoppers check out the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Most Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

52% Of Customers Trust A Product More If It Has Negative Reviews As Well

We already touched upon the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Customers anticipate to see some negative reviews.

Source: Capterra

Reviews Shared On Twitter Can Help Grow Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

People Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, buying decisions are made quickly.

Online reviews are undoubtedly persuasive, yet marketers have not always come to value the power of them.

Source: Martech Zone

98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Website

Usually, 142 million consumers go to Yelp each month. This is as good a time as any if you haven't claimed your complimentary Yelp business page.

Source: RevLocal

Software Reviews Influence Over 98 Percent Of All Purchasers

18% of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra