30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Communicating with your customers builds their trust. Even something as simple as reacting to their reviews and comments can make them feel appreciated.

As you may expect, customers who feel this way are more willing to invest more money with a company.

Source: Statuslabs

89% Of Clients Review A Businesses Feedback To Reviews

Not only do a lot of customers read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of consumer reviews stay without a reaction. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

83% Of All Young Clients Were Invited To Give A Review Recently

Of those asked, 80% of consumers did give a review. Overall, companies have actually asked 66% of all clients to leave a review on their business.

Source: Brightlocal

Google Accounts For 57.5 Percent Of All Reviews Worldwide

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Business

This stat is among many that show the value of online rankings. Now that news of customer satisfaction travels this quick, keeping your customers happy is more vital than ever.

57% of customers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked just for businesses with a perfect five star ranking.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Website

Usually, 142 million customers check out Yelp monthly. This is as good a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Clients

24% of US shoppers consider reviews as 'very influential'.

To illustrate the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those very same consumers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

49% Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of consumers, who take notice of the number of reviews is currently at 46 percent.

Source: Brightlocal

90% Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals state about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management statistics suggest a business's reputation doesn't affect just the clients. Potential team members also look at scores and take a look at reviews.

Source: Deloitte