Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'exceptionally influential'.

To illustrate the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those same consumers are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

Regardless of how tempting your marketing is, you still require customer reviews. There's no other way around it. Customers are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

90 Percent Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat customers honorably generally succeed, review sites help make certain of that.

Source: Statuslabs

70 Percent Of Customers Choose To Discover A Business By Means Of Short Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, however it deserves attempting a different approach too. Reviews are by far the very best method to find the truth about a service or product.

Source: Statuslabs

53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of client reviews remain without a response. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management statistics suggest a company's reputation doesn't affect simply the clients. Potential team members also take a look at scores and read reviews.

Source: Deloitte

89% Of Customers Review A Businesses Replies To Reviews

Not only do many clients check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

95% Of Unsatisfied Customers Will Return To A Business If A Company Takes Care Of Problems Rapidly And Effectively

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there's nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

74 Percent Of Regional Businesses Have At Least 1 Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Looking at online ratings stats, we discovered that a business needs to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Statistics reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website

Typically, 142 million consumers go to Yelp every month. This is as excellent a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. However, they recognize the massive impact user scores have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

91% Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review statistics place consumers' reviews as the most reliable source of suggestions. Online reviews typically bring the same weight as suggestions from family and friends.

Source: Brightlocal