15% Of Consumers Don't Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of possible customers will not even consider working with a business they can't discover opinions about.

Source: Statuslabs

74% Of Regional Companies Have At A Minimum, One Google Review

One review is far from enough to improve your site's SERP ranking.

Looking at online rankings stats, we learnt that a business needs to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Most Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends show people prefer to comment if they had a positive experience, instead of a mediocre or negative one.

Source: Brightlocal

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

82 Percent Of Customers Check Out Review Websites Since They Wish To Buy A Service Or A Product And Wish To Get The Facts About Business Services And Products.

Review sites are places that people go to get the truth about a service, product or business. Users come because they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise influence our buying decisions.

According to social reviews statistics, Facebook impacts the majority of users' purchase decisions.

Facebook reviews stats expose that 4 out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

Unfavorable Reviews Can Improve Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, people devote more than 5 times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of customer reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

90 Percent Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use A Service

This stat is among numerous that show the significance of online rankings. Now that news of consumer fulfillment travels this quick, keeping your customers happy is more vital than ever.

57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for organizations with an ideal five star ranking.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star ranking is the first thing consumers see. Still, users take note of other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American customers.

Source: Statista

73% Of Consumers Believe Consumer Reviews Are More Crucial Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with scores alone.

Written reviews make the stats appear more authentic which is what the potential clients are looking for. Practically a third of customers state composed reviews are the only feature that makes them believe the sites' reviews are useful and relevant.

Source: Fan and Fuel

Consumers Might Invest 31% More With A Business That Has Fantastic Reviews

Focus on this fact. The more detailed other users describe your product and services, the more money you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

95% Of Disappointed Customers Will Return To A Company If A Company Manages To Resolve Problems Rapidly And Efficiently

Customers do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there's nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management statistics indicate a company's reputation doesn't impact just the customers. Prospective team members also take a look at ratings and take a look at reviews.

Source: Deloitte