86 Percent Of Customers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star ranking is the first thing customers see. Still, users take note of other factors too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Service

This stat is among many that illustrate the importance of online scores. Now that news of consumer complete satisfaction travels this quick, keeping your customers happy is more important than ever.

57 percent of consumers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked just for businesses with a perfect five star score.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management stats suggest a company's reputation does not impact simply the customers. Potential employees also take a look at scores and take a look at reviews.

Source: Deloitte

Online Item Reviews About An Item Can Raise Its Conversion Rate By An Incredible 270%

User review statistics show the purchase likelihood for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

People Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. For that reason, buying choices are made quickly.

Online reviews are clearly convincing, yet marketers haven't always come to value the power of them.

Source: Martech Zone

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our buying preferences.

According to social media reviews statistics, Facebook affects the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are likely to rely on a local business.

Source: RevLocal

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. People anticipate to see some negative reviews.

Source: Capterra

When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more effective than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Picking A Service Provider

When clients have to select a solution provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

60% Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.

Reviews and ranking stats reveal people value the opinion of peers more than any other material.

Source: Collective Bias

77% Of Customers Would Certainly Submit A Review If They Were Asked

More than a 35% would do it to notify others about their client experience and 24% would likely direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other individuals with their choice making process.

Source: Podium

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews remain without a response. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

Clients Might Spend 31 Percent More With A Business That Has Excellent Reviews

Focus on this statistic. The better other users describe your product or service, the more money you can charge and consumer review stats reveal to us exactly how much more.

Source: Martech Zone

Software Reviews Impact Over 98 Percent Of All Buyers

18 percent of software purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra