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86 Percent Of Consumers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they invest at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
Clients Could Spend 31 Percent More With A Business That Has Great Reviews
Take notice of this statistic. The better other users describe your services or product, the more cash you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Clients
24% of US consumers consider reviews as 'incredibly influential'.
To show the importance of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those exact same consumers are also happy to accept slower shipping times for such items.
Source: Turntonetworks
83% Of All Younger Clients Were Invited To Post A Review Recently
Of those asked, 80% of clients did post a review. Overall, companies have asked 66% of all customers to post a review on their company.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Company
This stat is among numerous that show the significance of online ratings. Now that news of consumer satisfaction travels this fast, keeping your customers delighted is more crucial than ever.
57% of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked just for companies with an ideal five star score.
Source: Brightlocal
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats place clients' reviews as the most reliable source of recommendations. Online reviews typically carry the very same weight as advice from loved ones.
Source: Brightlocal
Just 6% Of Customers Do Not Rely On Consumer Reviews At All
According to customer review data, a whopping 19% of customers always rely on online reviews and never a purchase without checking out reviews initially.
Source: Statista
83% Of Consumers Do Not Rely On Advertising
The traditional channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust advertisements choose to take notice of clients' recommendations online.
Source: Statuslabs
United States Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
When individuals read reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US consumers.
Source: Statista
90% Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone