49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

United States Buyers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

When people check out reviews, they concentrate on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose an attorney or a medical professional.

Young people (age 18-35) are much more inclined to work with an expert based on online reviews. Only 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

95% Of Dissatisfied Clients Will Return To A Company If A Company Manages To Fix Issues Quickly And Effectively

Consumers don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

86% Of Customers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the money they spend at your business. They will be willing to share it if you provide them a great experience.

Source: Brightlocal

15 Percent Of Consumers Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15 percent of potential clients will not even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18% of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

Currently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise affect our purchasing decisions.

According to social reviews statistics, Facebook impacts the majority of users' purchase choices.

Facebook reviews statistics expose that 4 out of 5 users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

72% Of Consumers Won't Take Action Unless They Read Some Reviews

Regardless of how alluring your marketing is, you still need customer reviews. There is no way around it. Clients are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. However, they realize the huge impact user rankings have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

70 Percent Of Consumers Choose To Find Out About A Business By Means Of Reviews And Articles, Instead Of Advertisements

Ads are all well and good, but it's worth attempting a different approach also. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

90 Percent Of Users Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US shoppers consider reviews as 'very influential'.

To illustrate the importance of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those same customers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

89% Of Consumers Browse A Companies Feedback To Reviews

Not only do a lot of shoppers read the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

60% Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and score data show individuals value the opinion of peers more than any other content.

Source: Collective Bias

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, individuals devote more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

83% Of All Young Consumers Were Invited To Leave A Review Recently

Of those invited, 80% of consumers did give a review. In general, businesses have asked 66% of all customers to give a review on their company.

Source: Brightlocal