83% Of All Young Clients Were Invited To Give A Review Recently

Of those invited, 80% of customers did submit a review. In general, companies have actually asked 66% of all customers to submit a review on their business.

Source: Brightlocal

Clients Could Invest 31% More With A Business That Has Excellent Reviews

Pay attention to this statistic. The better other users describe your product or service, the more money you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

77% Of Users Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

If A Company Manages To Solve Issues Rapidly And Efficiently, 95% Of Unhappy Clients Will Go Back To A Business

Customers do not anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's absolutely nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Service Provider

Reviews have a massive effect on their decision when customers have to choose a service provider.

Source: DemandGenReport

Only 6% Of Customers Don't Rely On Consumer Reviews At All

According to customer review statistics, a massive 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management statistics show a business's reputation does not impact simply the consumers. Prospective employees likewise take a look at ratings and read reviews.

Source: Deloitte

Unfavorable Reviews Can Improve Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review data, people devote more than five times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

90 Percent Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about first impressions, right?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

95% Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

The Majority Of People Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

83 Percent Of Clients Don't Trust Advertising

The traditional channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust ads select to pay attention to consumers' recommendations online.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of businesses really make use of them.

Although we now understand why client reviews are so effective, most businesses obviously don't.

Source: LsaInsider

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Many Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a unfavorable or average one.

Source: Brightlocal