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53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats clarify that 63% of customer reviews go on without a reply. That's regrettable, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Revenue
Businesses that treat clients well generally flourish, review sites help make certain of that.
Source: Statuslabs
91% Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats put clients' reviews as the most trustworthy source of recommendations. Online reviews usually bring the exact same weight as guidance from friends and family.
Source: Brightlocal
Just 6 Percent Of Customers Do Not Rely On Client Reviews At All
According to customer review statistics, a tremendous 19% of customers always trust online reviews and never a buy without checking out reviews initially.
Source: Statista
74% Of Regional Businesses Have At Least 1 Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online ratings data, we found out that a business needs to have approximately 40 reviews before users "Award" it with a star.
Source: Brightlocal
83% Of All Young Shoppers Were Invited To Give A Review Recently
Of those invited, 80% of consumers did give a review. In general, businesses have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
30% Of Clients Feel Positive About A Business Which Responds To Online Reviews
Communicating with your customers develops trust. Even something as basic as responding to their reviews and comments can make them feel valued.
As you might anticipate, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review stats reveal the general appeal of a website can just go so far.
Source: Review Trackers
53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
If They Were Asked, 77% Of Clients Would Likely Give A Review
More than a 35% would do it to inform others about their customer experience and 24% would rather direct their review to the business itself.
Over a 26% would want to give a review to help other individuals with their choice making process.
Source: Podium
67% Of Consumers Say Reviews Are A "Very Important" Factor When Choosing A Solution Provider
When customers have to select a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport