64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review stats put customers' reviews as the most credible source of recommendations. Online reviews usually carry the very same weight as guidance from loved ones.

Source: Brightlocal

77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how good your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the huge effect user rankings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Unfavorable Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, people spend more than 5 times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Because They Want To Purchase An Item Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Go To Review Sites.

Users come since they have actually already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

Just 6% Of Consumers Don't Rely On Customer Reviews At All

According to consumer review statistics, a whopping 19% of consumers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews

No matter how enticing your marketing is, you still need client reviews. There's no skirting around it. Customers are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal

The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010

In recent years reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

83% Of All Young People Were Asked To Submit A Review Recently

Of those invited, 80% of consumers did post a review. Overall, companies have asked 66% of all customers to give a review on their business.

Source: Brightlocal

A Lot Of Popular Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating statistics, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

Clients Might Invest 31 Percent More With A Business That Has Great Reviews

Take notice of this fact. The more detailed other users explain your product and services, the more money you can charge and customer review stats show us precisely just how much more.

Source: Martech Zone

If They Were Asked, 77% Of Clients Would Definitely Post A Review

More than a 35% would do it to educate others about their customer encounter and 24% would most likely direct their review to the company itself.

Over a 26% would want to submit a review to assist other individuals with their decision making process.

Source: Podium

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated content has an unassailable impact on consumers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

74 Percent Of Local Businesses Have At Least One Google Review

A single review is far from adequate to improve your website's SERP ranking.

Taking a look at online ratings stats, we discovered that a company needs to have a minimum of 40 reviews before people "Award" it with a star.

Source: Brightlocal